w6j Privacy Policy

When you register a w6j account, interact with our support team, or use certain features of the Platform, you provide us with information directly. This includes:

• Registration details — your mobile phone number, chosen username, date of birth, and the password you set at account creation. Your date of birth is collected solely to verify that you meet the 21+ age requirement and is not used for any marketing purpose.
• KYC verification documents — where required, copies of your national identity card, passport, or other government-issued identification. These are processed only by authorised w6j personnel for the purposes of identity verification and are stored in an access-controlled environment.
• Support communications — any messages, emails, or chat transcripts exchanged between you and the w6j support team. These are retained to provide consistent support, to resolve disputes, and to train our support staff in line with quality standards.
• Voluntary profile updates — any additional information you choose to add to your account profile, such as preferred language or notification preferences.

When you access the w6j Platform, certain technical and usage data is collected automatically by our systems. This data is used to ensure the Platform operates correctly, to detect fraud, and to improve your experience:

• Device and technical data — your IP address, device type, operating system, browser type and version, and mobile network details. This information helps us ensure compatibility and detect unusual login patterns that may indicate account compromise.
• Session and gameplay data — pages visited, games played, bets placed, time spent on each game, session start and end times, and deposit and withdrawal history. This data is used for account management, responsible gaming monitoring, and fraud prevention.
• Cookie and tracking data — session cookies, functional cookies, and analytics signals used to maintain your logged-in state, remember preferences, and measure Platform performance. See Section 6 for full cookie details.

In certain circumstances, w6j may receive information about you from third parties. For example, our payment processing partners (bKash, Nagad, Rocket) confirm the status and reference numbers of transactions initiated through their platforms, but do not share your full mobile banking credentials with w6j. Fraud prevention and identity verification services may also provide signals that help us confirm the accuracy of information you have provided during registration. Any third-party data received is handled with the same level of care as data you provide directly.

w6j uses the information we collect about you for the following purposes:

• Account management and service delivery — to create and maintain your w6j account, process deposits and withdrawals via bKash, Nagad, and Rocket, authenticate your identity when you log in, and provide access to games, promotions, and features on the Platform.
• Identity verification and KYC compliance — to confirm your age and identity in line with responsible gaming obligations, and to meet applicable know-your-customer requirements. Age verification is mandatory; players under 21 are not permitted on w6j.
• Fraud prevention and platform security — to monitor for suspicious activity, detect and prevent unauthorised account access, identify collusion or bonus abuse, and protect the integrity of games and financial transactions on the Platform.
• Responsible gaming monitoring — to track gameplay patterns, identify players who may be exhibiting signs of problem gambling, and to apply and enforce deposit limits, session reminders, and self-exclusion requests in accordance with our Responsible Gaming Policy.
• Customer support — to respond to your enquiries, resolve account disputes, process complaints, and maintain a record of support interactions for quality assurance and audit purposes.
• Service improvement and analytics — to analyse how players use the Platform in aggregate, identify features that are underperforming, test improvements, and personalise your experience where you have consented to such personalisation.

w6j processes your personal data on one or more of the following legal grounds, depending on the specific purpose for which it is used:

• Contractual necessity — processing your registration data, account credentials, payment details, and transaction records is necessary to perform the contract between you and w6j and to deliver the services you have requested.
• Legal obligation — processing your identity documents, age verification data, and transaction history is necessary to comply with applicable anti-money laundering, know-your-customer, and responsible gaming obligations.
• Legitimate interests — processing device data, session logs, and gameplay analytics for fraud prevention, platform security, and service improvement is carried out in the legitimate interests of w6j and its player community, provided those interests are not overridden by your privacy rights.
• Consent — where we send you optional marketing communications or use non-essential cookies, we do so only on the basis of your explicit consent, which you may withdraw at any time by contacting [email protected] or adjusting your browser cookie settings.

w6j does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

• Payment processors — we share the minimum necessary transaction data (transaction reference, amount, and your account identifier) with our payment partners (bKash, Nagad, Rocket) solely to initiate, confirm, and reconcile deposits and withdrawals. These partners operate under their own privacy policies and are not permitted to use your data for any other purpose.
• Identity verification and fraud prevention partners — where required to fulfil our KYC obligations or to investigate suspected fraud, we may share your identity information with specialist third-party verification services. These services are bound by strict confidentiality obligations and may not use your data for their own commercial purposes.
• Legal and regulatory authorities — we may disclose your personal data to law enforcement agencies, regulators, or courts where we are required to do so by applicable law, by a binding court order, or where disclosure is necessary to protect the safety or rights of w6j, our players, or the general public.
• Service providers acting as processors — we engage a small number of carefully selected technical service providers (such as hosting, analytics, and customer support tooling) who process data on our behalf and under our instructions. These providers have no right to use your data independently and are contractually bound to protect it.

w6j does not transfer your personal data to advertising networks, social media platforms, or data brokers for commercial profiling or targeted advertising purposes. Any cross-border data transfers that may occur in the course of engaging technical service providers are governed by contractual safeguards requiring those providers to maintain the same standard of data protection that w6j applies to data held within Bangladesh.

w6j processes financial data in connection with deposits and withdrawals made through bKash, Nagad, and Rocket. The following principles govern how we handle this data:

• w6j does not store your full mobile banking PIN, password, or one-time passcode (OTP). When you initiate a deposit or withdrawal, the authentication of your mobile banking credentials is handled entirely by the respective payment provider (bKash, Nagad, or Rocket) on their own secure infrastructure. w6j receives only the transaction confirmation and reference.
• Transaction records — including the amount, date, time, type (deposit or withdrawal), and payment method reference — are stored securely on w6j servers and are retained for audit, dispute resolution, and anti-money laundering compliance purposes. These records are accessible only by authorised w6j personnel.
• If you believe a transaction on your w6j account was processed in error or was not authorised by you, contact our support team immediately at [email protected] with the transaction date, amount, and payment method used. We will investigate and respond within 48 hours Bangladesh Standard Time.

w6j uses cookies and similar technologies to ensure the Platform functions correctly and to provide you with a consistent experience. The cookies we use fall into three categories:

• Essential cookies — these are strictly necessary for the Platform to function. They maintain your login session, remember your language preference, protect against cross-site request forgery, and ensure that game sessions are correctly associated with your account. You cannot opt out of essential cookies without also disabling your ability to use the Platform.
• Functional cookies — these remember your in-platform settings and preferences (such as notification preferences and display settings) to improve your experience on return visits. Functional cookies do not track you across third-party websites and are not shared with external parties.
• Analytics cookies — with your consent, we use anonymised analytics signals to understand how players interact with different sections of the Platform in aggregate. These signals do not identify you individually and are used solely to guide Platform improvements.

You can control and manage cookies through your browser settings. Most modern mobile browsers (Chrome for Android, Safari for iOS) allow you to block or delete cookies on a per-site basis. Please note that disabling essential cookies will prevent you from staying logged in to your w6j account and may cause parts of the Platform to function incorrectly. Disabling analytics cookies will not affect your ability to use w6j or access any game or feature. For specific guidance on managing cookies in your browser, refer to your browser provider's help documentation.

w6j retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply:

• Active account data — your registration details, KYC documents, transaction history, and gameplay records are retained for the duration of your account and for a minimum period of five years following account closure, in order to meet anti-money laundering record-keeping requirements and to allow for the resolution of any post-closure disputes.
• Support correspondence — records of support interactions, complaints, and dispute resolutions are retained for three years from the date of the last interaction, or longer where an unresolved legal matter remains open.
• Analytics and session data — anonymised or aggregated analytics data that cannot be used to identify you individually may be retained indefinitely for the purpose of long-term Platform improvement analysis. Identifiable session logs are deleted within 12 months of collection.

Subject to applicable law, you have the following rights in relation to the personal data that w6j holds about you:

• Right of access — you may request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe and at no cost for the first request in any twelve-month period.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update most account details directly through your account settings; for changes to KYC documents, contact our support team.
• Right to erasure — you may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations; we cannot delete data that we are required by law to keep.
• Right to restriction — you may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds.
• Right to object — where we process your data on the basis of legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. We will acknowledge your request within 5 working days and respond fully within 30 days Bangladesh Standard Time.

w6j takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL encryption on all pages of the Platform, access controls ensuring that only authorised personnel can access personal data, regular internal security reviews, and secure server infrastructure with monitoring for intrusion or anomalous access patterns.

Despite these measures, no data transmission over the internet or data storage system is completely secure. While we do everything we reasonably can to protect your personal data, we cannot guarantee absolute security. If you become aware of any unauthorised use of your w6j account or any security incident involving your account, please notify us immediately at [email protected].

w6j is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on w6j or has submitted personal information to us, please contact us immediately at [email protected] with details of the account. We will investigate promptly, close the account if confirmed, and delete any personal data collected from the minor in accordance with our data deletion procedures. w6j uses age verification at registration to prevent underage use; however, if a minor has bypassed this step using false information, we rely on reports from parents, guardians, and responsible members of the public to identify and correct such cases.

w6j reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to the Platform. When we make material changes to this Policy, we will post a notice on the w6j website and update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of any update constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and may request deletion of your account data by contacting [email protected].